Frequently Asked Questions

Everything you need to know about Live Music Planner

Getting Started

What is Live Music Planner?

Live Music Planner is a free web application that helps music fans track their concert experiences. You can create a digital diary of all the concerts, festivals, and gigs you've attended, add notes and memories, and share your experiences with friends.

How do I get started?

Getting started is easy:

  1. Click the "Sign Up" button
  2. Create your free account with an email and password
  3. Start adding your first concert event
  4. Browse your calendar and track your music journey!

Is Live Music Planner free?

Yes! Live Music Planner is completely free to use. There are no subscription fees, hidden costs, or premium tiers. All features are available to all users at no charge.

Events & Tracking

How do I add a new event?

To add a new event:

  1. Click "Add Event" in the navigation menu
  2. Fill in the event details (artist name, venue, date, price)
  3. Add optional notes about your experience
  4. List any friends who attended with you
  5. Click "Save" to add the event to your calendar

Can I track past concerts?

Absolutely! You can add events from any date, past or future. Use the "History" view to browse all your past concerts and search through your concert memories.

What information can I track for each event?

For each event, you can track:

  • Artist/Band Name (required)
  • Venue Name (required)
  • Date & Time (required)
  • Ticket Price (optional)
  • Personal Notes (up to 1000 characters)
  • Companion Attendees (who you went with)
  • Privacy Setting (public or private)

Can I edit or delete events?

Yes! You have full control over your events. Click on any event to view its details, then use the "Edit" or "Delete" buttons. Deleted events are permanently removed and cannot be recovered.

How do I search my event history?

Go to the "History" page and use the search bar to find events by artist name, venue, notes, or companion names. You can also filter by date range to narrow down your search.

Sharing & Privacy

How do I share an event with friends?

To share an event:

  1. Open the event details page
  2. Toggle the "Make this event public" switch
  3. Copy the unique public URL that appears
  4. Share the link via text, email, or social media

Anyone with the link can view the event details, even without an account.

Are my events visible to other users?

By default, all events are private and only visible to you. To share an event publicly, you must explicitly toggle it to public and share the unique link. Private events will never appear in searches or public listings.

Can I make an event private again after sharing it?

Yes! You can toggle any event back to private at any time. Once made private, the public link will stop working, and the event will no longer be accessible to anyone else.

What appears on the landing page?

The landing page displays a selection of recent public events from the community, along with statistics about total users and events. Only events explicitly marked as public by their owners are shown.

Account Management

How do I change my password?

Go to "My Profile" from the user menu, then scroll to the "Change Password" section. You'll need your current password to set a new one.

Can I change my email address?

Yes, you can update your email in the "My Profile" section. You may need to verify the new email address before it becomes active.

How do I delete my account?

If you wish to delete your account and all associated data, please contact support. Note that this action is permanent and cannot be undone - all your events and data will be permanently deleted.

I forgot my password. What do I do?

Click "Forgot Password?" on the login page and enter your email address. You'll receive a password reset link via email. Follow the instructions to create a new password.

Privacy & Security

Is my data secure?

Yes! We take security seriously:

  • All connections use HTTPS encryption
  • Passwords are securely hashed and never stored in plain text
  • Your data is stored in secure, backed-up databases
  • We never share your personal information with third parties

What data do you collect?

We only collect data necessary to provide the service:

  • Account information (email, username, password)
  • Event details you create (artist, venue, date, notes)
  • Usage analytics to improve the service

See our Privacy Policy for complete details.

Do you use cookies?

Yes, we use essential cookies to keep you logged in and remember your preferences. We also use analytics cookies to understand how users interact with the site. See our Cookie Policy for more information.

Technical Questions

Which browsers are supported?

Live Music Planner works on all modern browsers:

  • Google Chrome (latest version)
  • Mozilla Firefox (latest version)
  • Apple Safari (latest version)
  • Microsoft Edge (latest version)

We recommend keeping your browser updated for the best experience.

Does Live Music Planner work on mobile?

Yes! The website is fully responsive and works great on mobile devices. Simply visit the site in your mobile browser. We're also working on dedicated mobile apps for iOS and Android.

Can I export my event data?

Data export functionality is planned for a future release. You'll be able to export your events to CSV format for backup or use in other applications.

I found a bug. How do I report it?

We appreciate bug reports! Please email support with a description of the issue, including what you were doing when it occurred and what browser you're using.

How often is Live Music Planner updated?

We regularly release updates with new features, improvements, and bug fixes. Follow our social media channels for announcements about new features and updates.

Can't find what you're looking for? We're here to help!